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Cob: Re: [ES O.B.] Noisy Sunfrost - Off Topic

David & Sheila Knapp solar at aeroinc.net
Sun Oct 7 23:12:29 CDT 2001 

Yo Scott,

Why don't we take an informal poll of Sunfrost refrigerator owners, past & present, to get an idea of how common or not this problem is.  I've only had personal experience with three of them, an RF-12 at the shell house in Taos, NM, an RF-16 at the MREA headquarters in Custer, WI, and a friends RF-19 in Strum, WI.  None of these had the noise symptoms that I or the owners could detect.  If they were noisy like my old Frigidaire, the owners would be the first to complain.

Let's take a wider poll to determine a better sampling of what is out there.  We can make a simple list to send to Sunfrost as the problem is "might" more widespread than we see even here. My intention here is NOT to damage anyone or anything, but to help those that appear to need it right now.  I have spent the last six years promoting Sunfrost's as part of my personal hobby of PV systems without ever seeing a penny from that recommendation or hard work. I do feel more than just a bit of ownership in seeing Sunfrost customer satisfaction in all of the time and energy I have spent as a part of it all.

Rather than clogging up too much bandwidth, folks should reply to me personally at my home address: Earthship at esolarliving.com instead of the list.  Sorry folks in advance for the intrusion to the other solar and natural building lists with this off topic request.  We are just trying to help some customers who feel they are not getting the quality or service they are expecting from Sunfrost at this time.

If you can help, please send me your Sunfrost model #, how old it is, how well it is working (good or bad), your geographic area, and optionally your name (not real important, we won't publish your name or Email address except to use it to send you the final survey results and any final reply from Sunfrost that we get).  Have you contacted Sunfrost about any problems you might have had or are having?  I intend to send the results we get whether pro or con, but will not send the poll results to the various lists (just the appliance owners).

Anyone wanting a copy of the results when we get them should indicate so to me when you send the info.

Many thanks in advance,

Dave Knapp
http://www.esolarliving.com

  ----- Original Message ----- 
  From: Scott Derrick 
  To: Earthship_OB at yahoogroups.com 
  Sent: Sunday, October 07, 2001 3:43 PM
  Subject: Re: [ES O.B.] Fw: Snow reflection-Changed to noisy Sunfrost


  Allen,

  Well that is very interesting and also disturbing news about Sunfrost.

  I would have much rather had heard that it was so quiet you thought it was broke the first time you turned it on.

  They specifically state in their literature that they are quiete.

  From my conversation with them and your additional input I really don't expect any service from them.  The two year warrantee is garbage.

  Their recommendation on the phone to stack acoustical ceiling tiles around the compressor was the first clue I was talking to a Bozo.

  I would recommend any body considering purchasing a DC fridge to seriously consider the new alternatives that are cropping up. 

  The(Sunfrost) has been the only real game in town until the last couple of years and I think they have developed a "Were the only game in town" attitude. 

  I wish I had known this before.  I was seriously considering another manufacturer and bought Sunfrost because I thought I'd be getting the best and would have trouble free operation and great service.

  Fool me once....  Never again.

  Anybody else have a Sunfrost story to tell?

  Scott
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<DIV>Yo Scott,<EM></DIV></EM>
<DIV> </DIV>
<DIV>Why don't we take an informal poll of Sunfrost refrigerator owners, 
past & present, to get an idea of how common or not this problem 
is.  I've only had personal experience with three of them, an RF-12 at the 
shell house in Taos, NM, an RF-16 at the MREA headquarters in Custer, WI, and a 
friends RF-19 in Strum, WI.  None of these had the noise symptoms that I or 
the owners could detect.  If they were noisy like my old Frigidaire, the 
owners would be the first to complain.</DIV>
<DIV> </DIV>
<DIV>Let's take a wider poll to determine a better sampling of what is out 
there.  We can make a simple list to send to Sunfrost as the problem is 
"might" more widespread than we see even here. My intention here is NOT to 
damage anyone or anything, but to help those that appear to need it right 
now.  I have spent the last six years promoting Sunfrost's as part of my 
personal hobby of PV systems without ever seeing a penny from that 
recommendation or hard work. I do feel more than just a bit of ownership in 
seeing Sunfrost customer satisfaction in all of the time and energy I have spent 
as a part of it all.</DIV>
<DIV> </DIV>
<DIV>Rather than clogging up too much bandwidth, folks should reply to me 
personally at my home address: <A 
href="mailto:Earthship at esolarliving.com">Earthship at esolarliving.com</A> instead 
of the list.  Sorry folks in advance for the intrusion to the other solar 
and natural building lists with this off topic request.  We are just trying 
to help some customers who feel they are not getting the quality or service 
they are expecting from Sunfrost at this time.</DIV>
<DIV> </DIV>
<DIV>If you can help, please send me your Sunfrost model #, how old it is, 
how well it is working (good or bad), your geographic area, and optionally your 
name (not real important, we won't publish your name or Email address except to 
use it to send you the final survey results and any final reply from Sunfrost 
that we get).  Have you contacted Sunfrost about any problems you might 
have had or are having?  I intend to send the results we get whether pro or 
con, but will not send the poll results to the various lists (just the 
appliance owners).</DIV>
<DIV> </DIV>
<DIV>Anyone wanting a copy of the results when we get them should indicate so to 
me when you send the info.</DIV>
<DIV> </DIV>
<DIV>Many thanks in advance,</DIV>
<DIV> </DIV>
<DIV>Dave Knapp</DIV>
<DIV><A href="http://www.esolarliving.com">http://www.esolarliving.com</A></DIV>
<DIV> </DIV>
<BLOCKQUOTE 
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
  <DIV 
  style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> 
  <A title=sderrick at tnstaafl.net href="mailto:sderrick at tnstaafl.net">Scott 
  Derrick</A> </DIV>
  <DIV style="FONT: 10pt arial"><B>To:</B> <A title=Earthship_OB at yahoogroups.com 
  href="mailto:Earthship_OB at yahoogroups.com">Earthship_OB at yahoogroups.com</A> 
  </DIV>
  <DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, October 07, 2001 3:43 
  PM</DIV>
  <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [ES O.B.] Fw: Snow 
  reflection-Changed to noisy Sunfrost</DIV>
  <DIV><BR></DIV>
  <DIV><STRONG><FONT face="Courier New">Allen,</FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT face="Courier New">Well that is very interesting and also 
  disturbing news about Sunfrost.</FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT face="Courier New">I would have much rather had heard that 
  it was so quiet you thought it was broke the first time you turned it 
  on.</FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT face="Courier New">They specifically state in their 
  literature that they are quiete.</FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT face="Courier New">From my conversation with them and your 
  additional input I really don't expect any service from them.  The two 
  year warrantee is garbage.</FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT face="Courier New">Their recommendation on the phone to 
  stack acoustical ceiling tiles around the compressor was the first clue I was 
  talking to a Bozo.</FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT face="Courier New">I would recommend any body considering 
  purchasing a DC fridge to seriously consider the new alternatives that are 
  cropping up. </FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT face="Courier New">The(Sunfrost) has been the only real 
  game in town until the last couple of years and I think they have 
  developed a "Were the only game in 
  town" attitude. </FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT face="Courier New">I wish I had known this before.  I 
  was seriously considering another manufacturer and bought Sunfrost because I 
  thought I'd be getting the best and would have trouble free operation and 
  great service.</FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT face="Courier New">Fool me once....  Never 
  again.</FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT face="Courier New">Anybody else have a Sunfrost story to 
  tell?</FONT></STRONG></DIV>
  <DIV><STRONG><FONT face="Courier New"></FONT></STRONG> </DIV>
  <DIV><STRONG><FONT 
face="Courier New">Scott</FONT></STRONG></DIV></BLOCKQUOTE></BODY></HTML>